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"Community Mental Health Team"

About: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

(as other),

Well got put in contact with them to think that I would get help with mental illness due to the last cmht not offering any real help and sharing information about me which I thought was false.  Had two appointments then got told to have a holiday by this cmht. 

Left without any help mental illness not improving no meds for my illness and no one in the mh services gives a toss. Lots of self harming lots of suicide attempts, lots of people in a job that don't listen to your needs in my view.

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Responses

Response from Paul Sams, Feedback and Outcomes Lead, Commissioning & Quality Assurance Team, Cumbria, Nirthumberland, Tyne and Wear NHS Foundation Trust 3 years ago
Paul Sams
Feedback and Outcomes Lead, Commissioning & Quality Assurance Team,
Cumbria, Nirthumberland, Tyne and Wear NHS Foundation Trust

I look after all things feedback and outcomes. Working towards everyone knowing they can feedback and explaining what we do with that feedback.

Submitted on 24/03/2021 at 15:20
Published on Care Opinion at 16:11


picture of Paul Sams

Hi Hermintrude,

I'm sorry your experience wasn't as positive as it could have been. I would like to know more to allow me to put this right for you.

If you would like to contact me at qualityassurance@cntw.nhs.uk with more information that would really help me contact the right people to get an appropriate response for you.

All feedback on experience of our services is gratefully received as it can help us to learn.

I look forward to hearing from you.

Many thanks

Paul

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