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"Skilled and caring"

About: Yorkshire Ambulance Service NHS Trust

Many thanks to the First Responder/ Paramedic and the subsequent ambulance crew who attended to my wife who had fallen at the top of Langley Lane, Baildon on 04/03/21.

The paramedic arrived quickly. He checked her and diagnosed that she had broken her wrist as well as the obvious head and face injuries. He could find no other injuries so he deemed it safe to put her into a sitting position. It was a cold, wet and miserable day so he supplemented the waterproofs and coverings supplied by kind neighbours with more blankets whilst we waited for the ambulance. It seemed like a long time, waiting in the cold and rain but it was probably only about half an hour before the ambulance, from Bradford, arrived. The two ambulance technicians loaded her carefully into the ambulance to take her to B.R.I. for further treatment. Again, I would like to thank everyone concerned for all the care given.

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Responses

Response from Jacqueline Taylor, Patient Relations Manager, Patient Relations, Yorkshire Ambulance Service NHS Trust 2 years ago
Jacqueline Taylor
Patient Relations Manager, Patient Relations,
Yorkshire Ambulance Service NHS Trust
Submitted on 25/05/2021 at 10:20
Published on Care Opinion at 10:20


Thank you for posting your thanks on this website. We do hope your wife's health has improved following what must have been quite a scare. It is always a pleasure to receive comments of appreciation for our staff and we like to ensure they receive this feedback personally. If you have not already done so, we would be grateful if you could contact our Patient Relations team on the details below to enable us trace your call and identify the staff involved so we may pass on your compliment to them.

Patient Relations
Yorkshire Ambulance Service
Springhill
Brindley Way
Wakefield 41 Business Park
Wakefield
WF2 0XQ
Tel: 0333 130 0549
Email: yas.patientrelations@nhs.net

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