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Superb Friendly Service & Excellent Covid…

Story from nhs.uk

"Superb Friendly Service & Excellent Covid…"

The two wonderful Ladies who completed my MRI scan were so friendly and understanding, I cannot begin to express my utmost thanks.

I suffer somewhat with claustrophobia and couldn't have got through this if it wasn't for the understanding and helpfulness they shown toward me.

Thank you so very much

Keep Safe!

Michael

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Responses

Response from Heath Lodge Clinic 3 years ago
Heath Lodge Clinic

Submitted on 19/03/2021 at 13:44
Published on nhs.uk at 18:23

Dear Michael,

Thank you for taking the time to leave such wonderful feedback yesterday following your recent MRI spine scan.

We are so pleased that given your claustrophobia, you were able to successfully undergo your MRI scan.

We are proud of our helpful team, so to receive such lovely feedback is a credit to them, especially during the current Covid- 19 pandemic and I will personally ensure that your kind words are passed on.

Would you be kind enough to contact me directly on marketing@heathlodgeclinic.co.uk so that I could have a chat with you further about your patient experience of using our scanner being claustrophobic?

Thank you again and have a good weekend

From the management team at Heath Lodge Clinic

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