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Care Opinion

Awful

Story from nhs.uk

"Awful "

Spoke to a doctor to order my medication and asked him to put it on the spine. He confirmed he had done it. When I tried to pick it up, it was not there . This is the 5 time this has happened. I have know run out of my medication again. I have spent the weekend in pain and now have been trying to sort this out for 3 hours and cant get hold of anybody. Its just not good enough.

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Responses

Response from Alex Clements, Carer and Service User Involvement Facilitator, Mid and North Division, Southern Health NHS Foundation Trust 2 months ago
Alex Clements
Carer and Service User Involvement Facilitator, Mid and North Division,
Southern Health NHS Foundation Trust

Submitted on 30/01/2024 at 12:47
Published on Care Opinion on 31/01/2024 at 12:03

Thank you for sharing your feedback and we are sorry to hear your experience was not a positive one. As a Trust, we welcome your feedback and the opportunity to try to put things right therefore, please could we ask that you reach out to our Carers and Patients Support Hub to enable the team to properly and fully explore your feedback? The team are contactable on telephone: 02382 311206, email: carersandpatientssupporthub@southernhealth.nhs.uk or by writing to: Carers and Patients Support Hub, Sterne 7, Tatchbury Mount, Calmore, Southampton SO40 2RZ.

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