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"Outpatients Appointment"

About: Royal Belfast Hospital for Sick children / Out patients

(as a parent/guardian),

My son had a review appointment at RBHSC for an orthopaedic issue. 

I was really impressed by the efficiency of the clinic, all the social distancing measures were in place which made us feel safe and the waiting room was well managed.  

We saw Dr O'Neill who put my son at ease and was kind and patient with him and made the examination as pleasant as it could be.

I want to commend the outpatients clinic for continuing with the ongoing support for patients who need reviewing and at a time when things are still very uncertain, it was reassuring to know that the support and care are still there.

Thank you for everything

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Responses

Response from Tracey Gemmell, Service manager, Rheumatology, Dermatology Nephrology & Transplant Services, Royal Victoria Hospital 3 years ago
Tracey Gemmell
Service manager, Rheumatology, Dermatology Nephrology & Transplant Services,
Royal Victoria Hospital
Submitted on 21/03/2021 at 17:18
Published on Care Opinion on 22/03/2021 at 10:37


Thank you for taking the time to tell us about your experience in outpatients. I am pleased to hear you felt supported by our staff during the appointment. I will share your kind words about the professionalism and attitude of the team in these challenging times, it is such a boost to staff morale to have their efforts recognised in this way.

Many thanks

Tracey Gemmell

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