This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Grateful for the staff I met along the way"

About: Antrim Area Hospital / Ward C2 Maternity care

(as a service user),

I delivered my baby boy in December after quite a straightforward pregnancy. I was induced for post dates.

The midwifery staff in the induction bay, delivery suite and postnatal ward could not be faulted. I had a slightly difficult induction with it lasting two days before going into labour due to issues with my baby's heartbeat.  In normal times this alone would have been difficult enough but during a pandemic without my husband being allowed in was hard going.

The midwives who cared for me were lovely and kind.  Consoling me when I got upset.  The obstetric team were fantastic, keeping me informed.  The different midwives that looked after me, my husband and my baby in labour again were hard to fault.  Each one went above and beyond.  All friendly, helpful and understanding - even if it was just when they were in covering for a break time.  Even the domestic staff were brilliant. 

Once on the postnatal ward and prior to discharge my baby was checked by the paediatric team.  An issue arose and the paediatric team were very professional, putting myself at ease and ensuring follow up was prompt.  On the ward there was a good team atmosphere, with the specialist midwives working out of their comfort zone to help the postnatal staff. 

My little boy arrived safely and I felt well cared for and safe in a vulnerable time, for that I will always be grateful for the staff I met along the way.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Helen Weir, Head of Service, Obstetrics and Gynaecology, NHSCT 3 years ago
Helen Weir
Head of Service, Obstetrics and Gynaecology,
NHSCT
Submitted on 16/03/2021 at 14:30
Published on Care Opinion at 15:50


Hi LSJK

My name is Helen and I am the Lead Midwife at Antrim Hospital. Congratulations to both you and your husband on the birth of your baby son. I am sure he has brightened up your days and I hope that you are all doing well.

Thank you for taking the time to provide such lovely feedback in relation to the care you received as I'm sure your little man keeps you busy. I will ensure that your comments are shared with all the staff involved in your care as recieving such a positive compliment is really uplifting for staff and will make their day, especially during this pandemic.

It is great to read that you felt so supported by all staff you met along your way, especially in the induction bay when it would have challenging without your husband.

Thank you for taking the time to give such lovely feedback.

Helen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k