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Care Opinion

Helpful staff at Louisa Jordan

Posted By Annie J

"Helpful staff at Louisa Jordan"

About: NHS Louisa Jordan

(as a service user),

I attended the Louisa Jordan Hospital today for a routine radiology appointment. 

The staff from both inside about outside the building were pleasant and helpful. 

The Radiography team were excellent that looked after me very well particularly as I caused them an issue when they had to play “hunt for a vein”.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 16/03/2021 at 17:02
Published on Care Opinion at 17:02

picture of Nicole McInally

Hi Annie J

Thanks for getting in touch to tell us about your visit to the Louisa Jordan. It's good to hear that all the staff (inside and outside the building) were pleasant and helpful. I am particularly pleased that the Radiography Team won the 'hunt for a vein' game and that they looked after you well.

Best wishes and take care

Nicole

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Response from Betty McVean, Professional Lead Radiographer, NHS Louisa Jordan 3 years ago
Betty McVean
Professional Lead Radiographer,
NHS Louisa Jordan

Submitted on 24/03/2021 at 09:27
Published on Care Opinion at 09:54

Thank you for taking the time to post your experience of attending the Louisa Jordan for a CT scan.

We appreciate feedback from patients and it is good to know that all our staff both inside and outside the Louisa Jordan Hospital are providing a high standard of care

I will ensure that the radiographers know how much you appreciated the time they took to put you at ease and that they managed to find a vein so that you could have the full CT examination.

Best Wishes

Betty McVean

Lead Radiographer

Louisa Jordan Hospital

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