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"Thank You Thank You Thank You"

About: Whiston Hospital

I cannot thank enough the staff , support and treatment I have recently received between St Helen’s and Whiston Hospital. Following my referral to St Helen’s from my local hospital I’ve experienced first class care and compassion from the dedicated teams I’ve been involved with. I’ve seen so many people all with their own area of expertise who guided me through what has been a very scary process. From initial discussion through to surgery this week. The team on the day of the surgery were amazing. From the moment I entered the ward I was put at ease. The domestic lady was friendly and took time to have a chat with me, the Porter was lovely and the team responsible for my operation all came to see me to explain what would be happening. It was so well organised and I felt like I was in safe hands. The theatre team were ace and the recovery team too. The ward was lovely and clean and the whole experience has been less scary than I had anticipated. There’s still a way to go yet but knowing that I’m in such good hands is helping me stay positive and optimistic. So thank you all for the dedication to your role because it makes a massive positive difference to your patients x

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Responses

Response from Whiston Hospital 3 years ago
Whiston Hospital
Submitted on 15/03/2021 at 15:24
Published on nhs.uk at 19:40


Hi Jo, thank you for taking the time to tell us about your recent experience at St Helens and Whiston Hospital. We are happy to hear that you experienced first class care and compassion from all staff and that you felt in safe hands. Staff work hard to ensure that patients receive five star patient care and will be delighted when we share your comments with them.

Once again thank you for your positive feedback.

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