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Professional but relaxed

Posted By TheoSienna

"Professional but relaxed"

About: Southend Hospital / Rheumatology

(as the patient),

I had my first visit recently. I wanted to say a big Thank You to all the staff there. They made me welcome and treated me with respect in a professional but relaxed way. Everything was explained in a way that I could understand it. Wonderful experience.    

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Responses

Response from Kelley-Elle Carvalho, Patient Experience Coordinator, Mid Essex Hospital Services NHS Trust 3 years ago
Kelley-Elle Carvalho
Patient Experience Coordinator,
Mid Essex Hospital Services NHS Trust

Submitted on 15/03/2021 at 13:50
Published on Care Opinion at 13:50

Good Afternoon,

Thanks so much for sending through. I will ensure this is passed on the relevant the team at Southend.

Kind regards,

Kelley

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