This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Poor service and inadequate care

Story from nhs.uk

"Poor service and inadequate care"

About: Cator Medical Centre

Avoid this surgery, the staff and doctors are not bothered or give due care. Excuses such as regular immunisation not available are being said. Complaints don't get handled properly by practice manager. Emailing them does not yield any response. Bad experience not just once but 3 times! Avoid is best suggestion

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cator Medical Centre 3 years ago
Cator Medical Centre

Submitted on 15/03/2021 at 10:35
Published on nhs.uk at 19:17

Hello Alex,

We are very sorry to hear that you are unhappy with the service provided by us and thank you for taking the time to feed back your experiences. It is very upsetting to hear that you feel our staff are uncaring as it is extremely important to us that we deliver exacting standards of patient care. I am afraid we do not hold a record of you having complained previously. If you would care to e-mail us at BROCCG.CatorAdmin@nhs.net we would be very happy to look into your concerns. Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k