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"Getting sober From Alcohol"

About: One Recovery Bucks

(as a service user),

Having been in a very dark place grieving and having a very bad relapse, One Recovery bucks called me, and talked to me, and wanted me to tell them what had happened. I spoke with a lady called Helen who very quickly organised got me onto the program, where I started to receive immediate help. Helen listening to me made me feel that there was somebody that genuinely wanted to help me and understand my situation.

I was then called by my recovery worker Marc, very soon after speaking to Helen, and I was on the programme quickly. I am so impressed by the way my treatment was structured by qualified people. I found the Relapse Prevention booklet very useful and well put together and very doable and easy to follow.

The programme has been a positive, encouraging learning experience for me. I have been involved  in Relapse Prevention Group which has been useful and well organised. I have had one to one key work sessions with Marc. I found the phone sessions very Open, honest and encouraging, and delivered beyond my expectations by being very supportive. 

I feel so confident in myself now in a general way and in my recovery. Because I am confident about recovery I am confident about dealing with my life - I now have a much better perspective on life's problems and am now able to deal with these in a positive way with drinking.   

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Responses

Response from Tracy Braddock, Service Manager, Inclusion 3 years ago
Tracy Braddock
Service Manager,
Inclusion
Submitted on 19/03/2021 at 17:22
Published on Care Opinion at 17:22


Dear Noelle,

Firslty apologies it has taken me some time to repsond.

Thank you so much for sharing your experiance of access and using our service. It is is so great to hear that collegues contacted you quickly and you felt heard and supported especially having a relapse and being in a dark place.

As service manager I love to hear such positve feedback about the staff who work for us, I will ensure Helen and Marc recieve your feedback.

I am glad to hear you found the workbook useful, alongside the 1to1 sessions and groups useful in your journey. Is there anything you think we could improve with these interventions?

Can I thank you again for your feedback and wish you every sucess with your reocvery journey, it sounds like you are in a really good place, keep up the great work.

Kind Regards

Tracy

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