I know we are experiencing very difficult times due to the Covid pandemic but I feel that 45 minutes trying to get through to the surgery excessive in the extreme. I realise that the practice is busy but to have to wait that long to just talk to a receptionist is unacceptable.
I would like to add that when I did finally speak to a receptionist she was extremely helpful and pleasant and answered my query.
"Frustration"
About: Ouse Valley Practice Ouse Valley Practice Handcross RH17 6HB
Posted via nhs.uk
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