"Disappointing "

After spending my working life in the NHS I was shocked to see what went on in the A&E dept when I needed their help.

The nurse who took my blood samples,threw one in the bin,then retrieved it.I bled on the towel that my hand was resting on,so she turned it over,ready for the next patient.I got her name from her Badge and that was out of date in 2015.She was a SRN.She spoke to 5 of us sitting in the waiting area,not one of us understood a word she said.I asked a nurse if I could have a drink of water,this was after 5 hours wait.She said yes,but didn’t come back.Another nurse made me a cup of tea after I had been diagnosed with a DVT.I was glad to get out of the place.I have since been back to Ultrasound,no alcohol gel in their dispenser,I told reception,she said she knew!.Then I went to Haematology,wonderful professional people at long last.

I have several more appointments and then I will be contacting PALS as I found the infection controls were not being adhered to,and would worry about being admitted to a hospital with such lax rules.I have worked in Frimley Park and Farnham Hospital,and have never seen such a careless attitude from some of the staff.I have their names and will pass this on to PALS when I speak to them.It’s such a shame that a few spoil it for the rest.