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"Terrible Communication"

About: Pitalia S

Somone i presume a Doctor, reduced my Pain medication without review or even bothering ti take the time to give me a call, and even worse told me in an anonymous online mail that i was probably addicted??

Without even asking me any questions or having the decency to discuss this me??

Im absolutley shocked that i or anyine else who is in Chronic pain would be treated so badly.

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Responses

Response from Pitalia S 3 years ago
Pitalia S
Submitted on 08/03/2021 at 12:00
Published on nhs.uk at 19:54


Dear Patient, Thank you for your comments regarding Ashton Medical Centre. We are sorry to hear that you are unhappy with the service received from our surgery. We would appreciate if you could get in touch with us to allow us to fully investigate your concerns, alternatively please email your details to ashtonmedicalcentre@nhs.net where the Practice Manager will be able to contact you to discuss further. We welcome any comments and feedback to allow us to continuously strive to improve the services we offer and ensure high standards of care are provided.

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