This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent adolescent care"

About: The Newcastle Upon Tyne Hospitals NHS Foundation Trust

I attended the RVI with my fifteen year old daughter yesterday - following an accident. She received exemplary care from arrival in children’s A and E to discharge from the surgical children’s day ward (Ward 8). I was particularly impressed with the plastic surgery and Claremont theatre teams. They took great care to speak directly to my daughter in language that she could understand. She was very nervous about her surgical procedure under local anaesthetic but the team looked after her so well that she found the whole experience really positive. Well done for providing completely age appropriate care.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Newcastle Upon Tyne Hospitals NHS Foundation Trust 3 years ago
The Newcastle Upon Tyne Hospitals NHS Foundation Trust
Submitted on 09/03/2021 at 10:49
Published on nhs.uk at 12:19


Thank you for taking the time to leave your feedback regarding your recent visit to the Children's A and E department. We are pleased that your daughter received exemplary care from arrival to discharge and that the staff spoke to your daughter directly in language that was appropriate. We will forward your comments to the department who will share with the team.

Opinions
Next Response j
Previous Response k