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"Amazing paramedics "

About: West Midlands Ambulance Service University NHS Foundation Trust

After receiving my COVD-19 vaccination I had an allergic reaction to it after calling 111 to seek advice an ambulance was sent out immediately they came 10 minutes after my phone call to 111 and the two paramedics were amazing they were so kind and because I get very anxious very easily they reassured me the whole time in their care they made me relaxed and went through everything they were doing ensuring I was comfortable and not anxious. There care today was incredible and I cannot thank them enough for everything they did for me! As soon as they arrived they had my pain under control and even had me laughing despite the agony I was in this crew were truly amazing they kept me laughing throughout and we’re very good with my anxiety. Thank you so much

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Response from West Midlands Ambulance Service University NHS Foundation Trust 3 years ago
West Midlands Ambulance Service University NHS Foundation Trust
Submitted on 01/04/2021 at 09:41
Published on nhs.uk on 02/04/2021 at 21:53


Hi Kacey, apologies for our delayed response and we're sorry to hear you were in need of our help and hope you're on the mend now. Thank you for taking the time to send us your kind words, if you'd like to formally thank the members of staff who helped you please feel free to email compliments@wmas.nhs.uk with the date we were called along with the address we were called to along with your message, this way we can identify the members of staff and pass your message directly onto them. Thanks again Kacey.

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