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Professional and compassionate service from a…

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"Professional and compassionate service from a…"

About: Royal Blackburn Hospital

I was admitted to a&e with Covid in January and moved to critical care where i was treated for almost 3 weeks. Throughout the staff helped me in every way they could in a professional and manner and always treated me with respect and compassion. I was then moved to ward C11 for a while where the level of service was continued. Following a slight relapse i returned to Critical care for a short stop then to ward C10. I cannot praise the staff on all of these wards enough. On the road to recovery after a 6 week stay and only wish i could thank every single one of those involved in my care personally. I will never forget what they have done for me in some really dark times.

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Responses

Response from Royal Blackburn Hospital 3 years ago
Royal Blackburn Hospital

Submitted on 04/03/2021 at 14:26
Published on nhs.uk at 15:09

Thank you for taking the time to tell us about your recent stay in Critical Care, Ward C11 and C10 at Royal Blackburn Teaching Hospital following your admission with Covid.

It is lovely to receive such positive feedback regarding the care and service you received during your stay and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes on your continued recovery.

Sarah Ridehalgh

Patient Experience Facilitator

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