"System failure diabetic disaster"

I understand we are in a busy time but there appears to be errors between surgery and my pharmacy. These are admin issues and need to be investigated as its unfair to the customer and the pharmacy. After ten calls between both surgeey and pharmacy and pharmacy submitting several times for my mental health perscription I finally received my meds. Shockingly I had to repeat myself five times taking 15 minutes trying to request a docs appointment for another health issue and had to fight with reception for an appointment. The receptionists conceen was that I wanted an appointment just to get my meds. I've been having horrific night fits worked out im allergic to one of my life supporting meds hence have had to stop taking. There are others out there however have to see the diabetic team in poole first. I've waited ten days now just to get an appointment and non available. I have tried calling the surgery and couldn't even get into a call queue yesterday so no 50 mins on hold... So i did an e consult which takes 15 mins. I was working and missed the call from the doctor saying to call the surgery back... Which i couldnt. I have a life threatening condition do not want to DKA and end up in hospital which i will if left untreated much longer. When i did speak to a doctor ten days ago he concluded I need a continuous glucose monitor available from poole hospital now supported by the NHS. This would change my life, as would wake me before i go into a fit... if i could get an appointment. Also in hospital twice last yearvwith dka and not once offered this life essential monitoring equipment and has been available since May last year.