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"Un helpful "

About: Chorley & South Ribble Hospital

MRI staff so very unhelpful , no help given to get on or off the table yet I was in great pain and when got home had to take lots of pain killers as hurt myself getting of the table without assistance. Left me feeling I had been a nuisance I have had MRI at Manchester , Blackburn and Beardwood all those had been great staff but Chorley on Sunday was worse experience and would not use that service again even if it meant waiting a lot longer to have an MRI elsewhere. How sad as it looked a lovely hospital and reception staff lovely.

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Responses

Response from Deputy Patient Experience and PALS Manager, Lancashire Teaching Hospitals NHS Foundation Trust 3 years ago
Lancashire Teaching Hospitals NHS Foundation Trust
Submitted on 23/02/2021 at 08:28
Published on Care Opinion at 08:28


Good morning and thank you for taking the time to provide your feedback.

I am sorry to note that you had such a poor experience when attending for an MRI.

Please contact our Patient Advice and Liaison Service via email on PALS@lthtr.nhs.uk should you wish us to look into this matter further.

Take care and stay safe.

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