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Care Opinion

Thank you for my son's positive day surgery experience

Posted By SH201489

"Thank you for my son's positive day surgery experience"

About: Royal Hospital for Children (Glasgow) / Day surgery

(as a parent/guardian),

From the outset , the staff at RHC 23 Hour- ward 1A made myself and my son fell comfortable and safe, at what was an anxious time for us. They went above and beyond to support us and ensure we were kept up to date from the beginning.

The care and compassion from every member of staff we encountered was fantastic - a wonderful experience in what is a challenging time for everyone. I am extremely grateful to this team for helping my son, more than I can express.

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Responses

Response from Clinical Services Manager, Paediatrics, NHS Greater Glasgow and Clyde 3 years ago
NHS Greater Glasgow and Clyde

Submitted on 23/02/2021 at 15:00
Published on Care Opinion at 15:25

Dear SH201489

Thank you so much for telling us about your experience of our care. I will share your feedback with all the teams involved. I am delighted to hear that you and your son felt at ease and were not worried or anxious. I hope he has recovered well and is feeling better.

Regards

Clinical Services Manager

Royal Hospital for Children

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