"Rude response at the respiratory department"
About: Queen Elizabeth University Hospital Glasgow / Breathing and lung problems Queen Elizabeth University Hospital Glasgow Breathing and lung problems Glasgow G51 4TF
Posted by Felipe (as ),
My partner called the Queen Elizabeth Respiratory Department recently.
The person who answered was exceptionally rude to my partner and appeared annoyed when she asked for results of a bronchoscopy carried out 3 months ago. Left my partner, who has a heart condition, very stressed.
Thinking of taking this further. People who work with the public should have the appropriate interpersonal skills to carry out their job. Unacceptable.