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"Thank you to the staff of Ulster Hospital"

About: The Ulster Hospital / General Surgery (Ward 3D)

(as the patient),

In January I underwent major surgery in the Ulster Hospital Dundonald. Beforehand the team of surgeons knowing that it was going to be a long complicated surgery pulled out all the stops.

During the op (roughly 14 hours) the team worked long and hard. At one time I had 5 surgeons/anaesthetists in theatre with me. I can't thank that team enough. There are not enough words to express my gratitude to them. The job they done was amazing, before and after care second to none. Every member of staff connected to my treatment were brilliant.

My stay in ward 5 afterwards was made much easier by the staff. Everyone who entered the room was friendly and helpful. I noticed how well all staff worked together. Helping each other and making sure my needs were catered for. Would love to mention them all by name but there are too many to remember. But a special thank you to my sarcoma nurse Gemma.

So to every single person in the Ulster Hospital Dundonald, from the biggest part to the smallest part, made my experience less frightening and as pleasant as they did. Thank you all from the bottom of my heart, may you all be blessed in your lives xx

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 3 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 20/02/2021 at 00:19
Published on Care Opinion at 00:19


picture of Conor Campbell

Dear Mary57

Thank you for sharing your experience at Ulster Hospital Theatres and Ward 5.

Great to hear that you have had a great experience.

Our staff teams who looked after you will greatly appreciate your kind words.

Best wishes

Conor

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Response from Ruth Thompson, Macmillan Service Improvement Lead, Surgery - Cancer Services, South Eastern Health & Social Care Trust 3 years ago
Ruth Thompson
Macmillan Service Improvement Lead, Surgery - Cancer Services,
South Eastern Health & Social Care Trust
Submitted on 23/02/2021 at 17:03
Published on Care Opinion on 24/02/2021 at 10:06



Dear Mary57

Many thanks for taking the time to share your experience of your recent admission to the Ulster Hospital. I hope you are recovering well from your surgery.

I am delighted to hear that your experience was positive. I am Gemma's Line Manager and am delighted to hear that her support meant so much to you. I will share this feedback with her and I know she will be pleased that you took the time to pass on your thanks.

Best wishes for your on-going recovery,

Kind regards,

Ruth

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