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Care Opinion

Waiting for treatment

Posted By 300999

"Waiting for treatment"

About: Sheffield Teaching Hospitals NHS Foundation Trust

(as the patient),

I've been waiting for appointment with OT for FOUR months. I called them many times- they answer was that they are busy. My appointment with a consultant was cancelled without informing me I try to contact with a Practice Manager- unanswered. but they informed me that my case has been highlighted.

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 3 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 10/05/2021 at 09:55
Published on Care Opinion at 09:55

I am very sorry to hear of your concerns; that your appointment with a consultant has been cancelled without communication with you and that you have had such a wait to see an OT.

If this is still the case and you would like us to look into matters and respond to you formally, please contact our Patient and Liaison Services by phoning telephone number 0114 271 2400 and leave a message for one of our staff to get back to you or by emailing pals@sth.nhs.net.

Thank you for taking the time to post your experience on the care opinion site, I again apologise that your experience was not positive on this occasion and hope that you feel able to speak further about this.

Kind regards

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