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Excellent service

Story from nhs.uk

"Excellent service "

About: Royal Blackburn Hospital

Thank you for the excellent service that all the staff have given to my mother had been after her fall at home. Thank you for looking after her during this difficult time and putting up with her constant natter lol. Take care and love from all the family.

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Responses

Response from Royal Blackburn Hospital 3 years ago
Royal Blackburn Hospital

Submitted on 12/02/2021 at 14:28
Published on nhs.uk on 13/02/2021 at 07:32

Thank you for taking the time to tell us about your Mum's recent visit to the Emergency Department at Royal Blackburn Teaching Hospital following a fall at home.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes to you and your family.

Sarah Ridehalgh

Patient Experience Facilitator

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