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Waste of time

Story from nhs.uk

"Waste of time"

About: South Tees Hospitals NHS Foundation Trust

I was told to go to A&E by my GP for severe abdominal pain and swelling, they took my blood pressure and told me to go back to my GP, that was literally all they did.

It was a 60 mile round trip for this experience

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Responses

Response from South Tees Hospitals NHS Foundation Trust 3 years ago
South Tees Hospitals NHS Foundation Trust

Submitted on 12/03/2021 at 16:29
Published on nhs.uk at 19:33

Good afternoon

Thank you for leaving comments on the NHS Choices Website for the South Tees Hospitals NHS Foundation Trust.

I am very sorry for your experience in the Trust's Accident and Emergency Department.

Please contact the Patient Advice and Liaison Service (PALS) on 01642 854807 so that we can discuss your issues further.

The PALS service is available Monday to Friday from 9 am to 4 pm excluding bank holidays. When PALS officers are dealing with other enquirers, you may reach the voicemail. Under these circumstances, please leave a message with your name and contact telephone number and an indication on the most convenient time to ring you back.

We look forward to hearing from you shortly and in the interim, please be assured that the department has been made aware of your comments.

Thank you

Kind regards

Patient Advice and Liaison Service (PALS)

Corporate Services

2nd Floor

Murray Building

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Tel no: 01642 854807

Email: stees.pals@nhs.net

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