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Compassionate and Understanding

Story from nhs.uk

"Compassionate and Understanding"

About: Castle Hill Hospital

Amazing staff. Nothing was too much trouble. They helped us navigate unknown territory and spent time talking us through things, from pain relief to understanding what was happening. Concern was given to the family too.

We were involved in all decision making and kept up to date on a daily basis. I couldn't have wished for anything more at such a challenging time.

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Responses

Response from Castle Hill Hospital 2 years ago
Castle Hill Hospital

Submitted on 02/11/2021 at 14:46
Published on nhs.uk at 19:49

Thank you for taking the time to add your comments to the NHS Choice website. It is always a pleasure to receive such positive feedback from patients and their families. The staff involved with your care will be pleased to read your feedback and know they made a difference.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regard

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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