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A Big big thank you

Story from nhs.uk

"A Big big thank you"

About: North Tyneside General Hospital

I recently had a knee replacement and I would like to say thanks the staff on ward 8, from the consultant to the ward clerk.

I felt so well looked after from day 1 until the day I left. A special thanks for all the dedication you showed me.

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Responses

Response from North Tyneside General Hospital 3 years ago
North Tyneside General Hospital

Submitted on 15/02/2021 at 09:59
Published on nhs.uk at 15:34

Dear Margaret,

Firstly I would like to apologise that your review wasn’t responded to sooner. We typically aim to respond to all reviews within 48 hours, however, we didn’t receive our usual alert from NHS Choices, we will look into why this was the case.

I hope you have recovered well over the last few weeks since your knee replacement. It will be a pleasure to share your kind words with the team on Ward 8 – I know they will be delighted.

Thank you for taking the time to share your review with us.

Take care,

Annie

Annie Laverty

Chief Experience Officer

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