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"Thank you for the 20 years of service"

About: WestMARC (Glasgow) / Bioengineering clinic WestMARC (Glasgow) / Contoured Seating Review Clinic WestMARC (Glasgow) / Energy Efficient Clinic

(as a parent/guardian),

My 27 year old son died two weeks ago. He had Duchene muscular dystrophy. He used this wheelchair service for about 20 years, starting with a manual wheelchair until he required an electric one.

Over that time I have had an excellent service from them. If a problem arose with the chair they were always helpful in repairing it. They gave me advice on how to meet airline standards when going on holiday and adapted the chair in such a way it made it easier to disconnect the battery for air transport. On one occasion they gave us a charger that was compatible with American voltage, saving me the expense and difficulty of finding one.

The team attitude has always been helpful and considerate. I simply want to thank them for their excellent service over a good number of years.

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Responses

Response from John Colvin, Head of Service, WestMARC, NHS Greater Glasgow & Clyde 3 years ago
John Colvin
Head of Service, WestMARC,
NHS Greater Glasgow & Clyde
Submitted on 10/02/2021 at 17:38
Published on Care Opinion at 17:38


picture of John Colvin

This must be an extremely difficult time for you and your family and you have our deepest sympathies. I find it humbling that you have taken the time to pass on such warm comments about our service. These are difficult times and all NHS teams are stretched so every thank you we get counts that bit more. I will definitely share your story with the rest of the team and I am sure they will be moved by your kind words.

Thank you.

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