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Adult Carer Plan

Posted By aquilapn63

"Adult Carer Plan"

About: Cumbernauld Locality Support Service (Disability) / Social work services (65+)

(as a carer),

I have been acting in the role of carer for my husband since August and over the last 6 months I have been trying to engage with my local Council regarding Self Directed Support to enable a more flexible and customised package of care for my husband. I was advised that I was entitled to an Adult Carer Plan and that this would be shared with Social Services and assist in progressing my request.   I spent a considerable amount of time working with the Lanarkshire Carer Service to draft this plan. It is now complete and quite astonishingly I have been unable to share it with the Council - no-one has been willing to talk to me about it in the Social Work department and my link person in Homecare says it not within their remit. Even my contact in Lanarkshire Carer Centre has been unable to pursue this on my behalf. I have spent the last 6 months being passed from pillar to post and am totally disillusioned and frustrated that I am having to battle constantly to even get to first base with Social Work and discuss something which is a statutory entitlement.

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Responses

Response from Patricia Kearns, North Lanarkshire Health & Social Care Partnership 3 years ago
Patricia Kearns
North Lanarkshire Health & Social Care Partnership

Submitted on 10/02/2021 at 12:11
Published on Care Opinion at 15:49

Dear Aquilapn63

I understand your frustration, and I am sorry that you seem to have had the runaround with services. I will make sure that the relevant members of the team respond to your query.

Best regards

Patricia

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Update posted by aquilapn63 (a carer)

Patricia

Thanks for your response. I think is important to add that individually people have been helpful, it is just the joining up that has been challenging but I look forward to working with you and others to move this forward.

Response from Lauren McLean, Senior Social Worker [OA], Cumbernauld locality, Health and Social Care North Lanarkshire 3 years ago
Lauren McLean
Senior Social Worker [OA], Cumbernauld locality,
Health and Social Care North Lanarkshire

Submitted on 11/02/2021 at 11:55
Published on Care Opinion at 16:20

Dear Aquilapn63,

I am sorry to hear of the difficulties that you have been experiencing in progressing matters forward, in order to learn more around what has happened and what steps are required in order to improve this area of practice I would be grateful if you could call the Cumbernauld social work office on 01236 638700 and ask to speak with me.

Kind Regards

Lauren

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Update posted by aquilapn63 (a carer)

Dear Lauren

I called you on the number provided and left a message to call me but I am not sure if you know my real name? I also don't now if you got the message. Could we find a way of arranging a specific appointment time?

Response from Patricia Kearns, North Lanarkshire Health & Social Care Partnership 3 years ago
Patricia Kearns
North Lanarkshire Health & Social Care Partnership

Submitted on 18/03/2021 at 11:36
Published on Care Opinion at 11:36

Hello there aquilapn63

If you could do me a massive favour and e mail me your contact info at kearnsp@northlan.gov.uk, I'll ensure that the relevant manager gets in contact with you.

Kind regards

Patricia

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