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"Hysteroscopy experience, excellent care"

About: Whipps Cross University Hospital / Gynaecology

(as a service user),

Although I had had a hysteroscopy before (under general anaesthetic at another hospital....very successfully) I was very anxious about having it done at Whipps, having read the patients' comments on this page.

However, I need not have worried - the Specialist Nurse who conducted the the procedure was faultless.  She explained my options (which I already knew) but gave me plenty of time to think it over and ask questions. I had already had some Ibuprofen...as per instructions...and opted for a local anaesthetic, deciding I wanted to get the thing over with!

Everyone was very kind and would have stopped at any point had I asked them to. I have no complaints at all. I was treated with courtesy and care and in a most humane fashion. Excellent!

Thank you very much.

Responses

Response from Whipps Cross University Hospital 2 weeks ago
Whipps Cross University Hospital
Submitted on 11/02/2021 at 07:42
Published on nhs.uk at 10:37


Dear Capitoline

Thank you very much for taking the time to write such a positive feedback. We were pleased to read that you received such excellent person centred care when you attended Whipps Cross Hospital. We will ensure that your kind words is shared with the Team.

Kind regards

Central Complaints Team

Barts Health NHS Trust

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