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"Carpal Tunnel Operation"

About: Borders General Hospital / Trauma & orthopaedics (Ward 9)

(as the patient),

I had my op last week and wanted to say how impressed I was with everyone involved in my hospital visit, each one of them was very polite and caring, even a lovely young man who got me into the Ward when I didn't know how to operate the entry system! The operation itself was, for me, a daunting thought as I am admittedly a coward in such circumstances, but every member of the team tried to put me at ease to help me through. Although I was dreading it, they were 100% supportive and the mood in the theatre was relaxed and very positive. I love Dr Williamson, she is so personable and I felt very safe in her hands (excuse the pun! ). I am very grateful to each and every person involved in my small op, you all made me feel as comfortable as possible. We are so very lucky to have you, you are all heroes, all the time, but even more so in the current circumstances. I am in awe of you.

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Responses

Response from Grace Brydon, Clinical Nurse Manager, Planned Care, Borders General Hospital 3 years ago
Grace Brydon
Clinical Nurse Manager, Planned Care,
Borders General Hospital
Submitted on 10/02/2021 at 19:27
Published on Care Opinion at 19:27


Thank you so much for your lovely, kind feedback following your recent carpal tunnel surgery. I'm so glad you had such a positive experience during your stay and that the staff helped you to feel at ease despite your anxieties. Your feedback means so much to us and I will share this with our team, I know they will really appreciate it. I hope you're continuing making a good recovery from your surgery and wish you all the very best for the future.

Kind regards

Grace Brydon

Senior Charge Nurse

Ward 9, BGH

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