"Understanding Registrar"

I had to attend the Hallamshire Neurology Department for investigation in January and was fortunate to be put in the care of a wonderful Registrar. So many times previously I had been rushed through GPs and hospital appointments, feeling frustrated and leaving without answers but this time the Registrar took time to thoroughly investigate me, approached me with respect and understanding and took on board my concerns and questions. There is a heap of difference between hearing and really listening and I felt he really listened. I had chance to ask questions and he put my mind at rest. Added to that I was given a variety of solutions to think about, something, I hadn't had before. I was really thankful to be given the time and respect and my condition not dismissed, especially during this immensely busy time for health care professionals. The nurses on the ward and during blood testing were also lovely and supportive despite all the pressures they were under. On the whole this was a very positive experience