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"Colonoscopy Procedure"

About: Victoria Hospital / Endoscopy

(as a service user),

Having taken a regular bowel screening test at beginning of January and follow up telephone consultation to colonscopy  investigation and treatment.  I would like to say a huge Thank You to the staff at Victoria Hospital, Kirkcaldy in Endoscopy Unit. Dr Wilson, Staff Nurses Julie, Maria, Laura, Bobbi.   I was well taken care off from arriving until discharged for home.

The staff were kind, caring, and couldn't do enough to put me at ease, keeping me informed of every part of my procedure.  To the staff nurses on the ward who gave me a peppermint teabag.  Who were reassuring with humour when I gave them a scare before leaving. Thank you.  You are all credit to the NHS.

I can't express my gratitude to you all in how quickly this whole process in January happened given we are in the middle of a Pandemic.

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 3 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 25/01/2021 at 09:52
Published on Care Opinion at 09:52


picture of Gillian Ogden

Dear Happypunter18

Thank you for taking the time to tell us about your recent endoscopy experience. It was lovely to read that our staff looked after you well and kept you well informed throughout your stay. I also agree that a little humour makes a huge difference:)

I will pass on your post to Dr Wilson, Julie, Bobby, Maria, Laura and the rest of the team. They will be delighted with your kind words.

I hope that you have recovered well from your colonoscopy, take care.

Kind regards

Gill

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