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"Aspull ward"

About: Wrightington, Wigan and Leigh NHS Foundation Trust

I am a 20 year old who has crone disease. I was in there because I was struggling to live my normal life for being unwell. They brought a heroin user to bed at the side of me which I had no problem with until he started using. I am sorry but I don’t like being in that situation. I have rights so I asked to be discharged because I didn’t feel safe and I didn’t feel like my belonging would be safe. So I was in the wrong and started to gain abuses from a few of the nurses that he’s human as-well. I didn’t mention about being a equals I just I didn’t want to be around it it’s not my thing. So I sat waited for a doctor and approached him and the nurse told me to sit and wait till they had spoken to him so I agree and after speaking to the doctor he understood how I felt scared that scared I was struggling to make a sentence. The doctor was understanding kind respectful and discharged me I thank him so much because the nurses just did not want to listen to a single thing I had to say. So I had stand out side in the snow COLD and wait for my dad to pick me up other than this incident the staff was good

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Responses

Response from Vicky Bolton, Patient Relations and PALS Manager, Wrightington, Wigan and Leigh NHS Trust 2 years ago
Vicky Bolton
Patient Relations and PALS Manager,
Wrightington, Wigan and Leigh NHS Trust
Submitted on 18/05/2021 at 16:37
Published on Care Opinion at 16:37


Thank you for taking the time to tell us about your experience. I am sorry there has been a delay in responding to you, however should you want us to look into this further for you please get in touch with us on 01942 822376, and we can obtain feedback for you.

Please accept my personal apologies for your poor experience.

Kind regards

Vicky Bolton

Patient Relations Manager

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