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"Communication "

About: Queen's Hospital (Romford)

There is no communication between the patient and the doctor/surgeon. I've waited 3 hours to find out whether I am going to go theatre but yet no one answers my questions. The worst hospital I've been to in my life

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Responses

Response from Queen's Hospital 3 years ago
Queen's Hospital
Submitted on 25/01/2021 at 17:43
Published on nhs.uk at 19:20


Thank you for taking the time to provide us with your feedback, we are so sorry to hear the concerns that you have raised. If you would like to discuss this further then please contact us on 01708 435 454 or by email bhrut.pals@nhs.net and we will do all we can to help try to resolve your concerns. Once again, thank you for taking the time to make us aware of your experience.

Kind Regards

The Patient Advice and Liaison Service

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