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A Caring Community Practice

Story from nhs.uk

"A Caring Community Practice"

About: Kingsbury Health and Wellbeing

I have been a patient at this surgery for over 10 years and whilst there have been many changes as it has evolved, I am really pleased that I have always been made to feel cared for and looked after when needed. The doctors and nurses at this practice are very kind, empathetic and compassionate.

I find the Patient Access app very easy to use when needing to book an appointment or to order a repeat prescription. Furthermore, the telephone call back service that is offered by the surgery is invaluable and always returned on the same day.

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Responses

Response from Kingsbury Health and Wellbeing 3 years ago
Kingsbury Health and Wellbeing

Submitted on 16/02/2021 at 17:06
Published on nhs.uk at 18:03

Thank you for your comments. The phones have been manned through the pandemic even at times of stretched resources and we also use the e consultation facility now. More patients than ever are using Patient Access. We are happy to provide this for any patients who need it.

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