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"Vaccination of Covid Vaccicne"

About: Acton Lane Surgery

Hi . I was given a 10 minute slot for the vaccination. I went exactly on time for the vaccination. As I entered I could see a large number of people seated and standing waiting for vaccinations in one room. I certainly did not accept this. They were all wearing face masks but difficult to socially distance. I was nearly one hour in there to get vaccinated and very worried. I think they have booked too many people into these 10 minute slots -many more than they could vaccinate in that time. This I think is not acceptable. There were others who were concerned and even complained. But there was nothing anyone could do.But I must say that the staff were excellent and no complaints about them.

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Responses

Response from Acton Lane Surgery 2 years ago
Acton Lane Surgery
Submitted on 17/05/2021 at 10:22
Published on nhs.uk at 17:12


Dear Patient,

Thank you for your feedback. At Park Royal Medical Practice, we are just hosting the COVID-19 vaccinations service to help protect our Brent residents. The service is managed separately. We will pass your feedback to the relevant team.

Kind regards,

Park Royal Medical Practice

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