"Courteous and professional throughout"

Having had cause to visit Leighton hospital a couple of times recently on behalf of a neighbour who is shielding, please would you pass on my thanks to all the staff, but especially security staff at the main entrance, the pharmacy staff, and the x-ray reception all of whom were professional and courteous throughout at a time when all NHS staff are working under tremendous pressure it is often easy to fail to pass on thanks when people do a great job under challenging circumstances.