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Care Opinion

Rapid Access Clinic

Posted By Rose 33

"Rapid Access Clinic"

About: Daisy Hill Hospital / Rapid Access Clinic

(as a relative),

My mother attended Daisy Hill Rapid  Access Clinic. 

The receptionist,, nurse , Doctor and physiotherapist  all who attended my mum were so accommodating, thoughtful, caring and  extremely  professional.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 3 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 27/01/2021 at 18:01
Published on Care Opinion at 18:01

picture of Christine Armstrong

Dear Rose33 - I am the Care Opinion Facilitator for the Southern Trust and want to thank you so much for taking the time to share your experience with us in relation to your mother's attendance at the Rapid Access Clinic at Daisy Hill Hospital. The staff will be delighted to read your lovely comments

I hope your mother is keeping well

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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Response from Yvonne Murphy, Manager, Acute Care at Home, Southern Health and Social Care Trust 3 years ago
Yvonne Murphy
Manager, Acute Care at Home,
Southern Health and Social Care Trust

Submitted on 28/01/2021 at 13:43
Published on Care Opinion at 13:43

picture of Yvonne Murphy

Hello Rose 33,

Let me reiterate what Christine, our Care Opinion Facilitator, has stated above.

Thankyou so much for taking the time to provide such lovely feedback to our service.

It is an invaluable service to provide assessment to our service users and I am delighted that you were able to take your mum to clinic during these uncertain times.

I can only agree with you that the whole team (receptionist, nurse, Dr, OT and Physio) are all so kind, compassionate and extremely professional. I will share your feedback with them all.

Many thanks,

Stay safe and I hope your mum remains well,

Yvonne

Yvonne Murphy

Team Manager AC@H and Older Peoples Ambulatory Services

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