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"Thank you for looking after me!"

About: Salford Royal

I just wanted to commend the work of the staff at Salford Royal A&E, especially the Minor Injuries team. I visited today (first time) after a dog bit my face suddenly while working as a mobile dog groomer. While the A&E wait times can understandably be long in any hospital, the wait times here were actually the lowest I'd ever encountered (under 2 hours) which is a miracle during a pandemic. The staff all round were friendly, warm, professional and informative. I felt like a priority and well looked after. The hospital was extremely clean and felt very Covid secure. So thanks again for looking after me following a pretty scary injury. I know from past experience I would have felt ignored and isolated at my local hospital.

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Responses

Response from Salford Royal 3 years ago
Salford Royal
Submitted on 16/02/2021 at 16:00
Published on nhs.uk at 18:00


Dear Anonymous

I'm glad to hear you had a positive experience while attending our A&E department. Our staff work hard to provide our patients with excellent care and I'm happy to see that your experience of our service reflects this. I will pass your comments on to the team.

Kind regards

The Patient Experience Team

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