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I was told I couldn't come into the building

Posted By DISTRESSED MUM TO BE

"I was told I couldn't come into the building"

About: The Ulster Hospital / Early Pregnancy Clinic The Ulster Hospital / Emergency Department

(as a service user),

I am 8 weeks pregnant and was bleeding was told by out of hours gp to go to a&e. I went to the ulster to be told I can't come into the building due to covid. Was send out to the carpark in the dark, alone and bleeding with a number to call for obs and gynae. Stood waiting for them to call me back to tell me they cannot see me and I will have to wait to be seen at early pregnancy unit 5 days later. At present I am still bleeding still waiting to be seen and still left with no idea id my baby is alive or not. This is despicable way to be treated

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 3 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 20/01/2021 at 16:19
Published on Care Opinion at 16:20

picture of Conor Campbell

Dear DISTRESSED MUM TO BE

Thank you for your message. I am very sorry to hear your story.

Please call me on 07715801634 to discuss your experience.

Direct discussion will let us gather information that supports Trust Midwifery / Maternity leadership colleagues to look at what has happened and next steps to be taken to ensure that your care is of the standards that you should expect.

I have discussed with midwifery / early pregnancy clinic senior leadership colleagues who can respond once we have provided your information to them.

Additionally, you can contact me at conor.campbell@setrust.hscni.net

Thank you very much

Yours sincerely,

Conor

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