Being a registered nurse myself I understand the pressures that are currently on the NHS. However, I do not feel that this excuses lack of compassion and being rude!
It is always extremely difficult to get an appointment which I understand is not the receptionists fault. However, when you do finally get through to them I find they are always extremely rude, patronizing and unkind. Which is a shame as every time I speak to GP at the surgery the care is brilliant.
"Reception staff always rude"
About: Woodlands Medical Centre Woodlands Medical Centre Didcot OX11 0BB
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses