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Absolutely appalling dont bother

Story from nhs.uk

"Absolutely appalling dont bother "

Wow

If this is a mental health team then were in serious trouble!

Rude , obnoxious dont care one little bit dont return calls and give the most ridiculous information! When there on the phone they make it like you're waisting there time ! Good job I wasn't suicidal as I think I would of gone through with it after speaking to this lot

Dont bother you will get more sense out of your own gp .

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Responses

Response from Biggleswade Hospital Spring House 3 years ago
Biggleswade Hospital Spring House

Submitted on 19/01/2021 at 10:26
Published on nhs.uk at 12:19

Thank you for taking the time to share your experience.

All service user feedback is invaluable in helping us continue to develop and improve how we provide care.

Our PALS (Patient Advice and Liaison Service) is also here to provide friendly and confidential support when patients have concerns about the treatment and care we provide.

You can contact them on FREEPHONE 0800 0131 223 or by emailing elft.palsbedsandluton@nhs.net

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