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"Lovely employees!"

About: Dewsbury & District Hospital

I don’t usually give reviews, but I had a colposcopy examination and what I thought would be a very anxious and nerve wrecking experience as a 23 year old woman, I came out of the appointment feeling totally different.

I don’t remember the ladies names but the three ladies that dealt with me were by far the most amazing professional ladies I have ever experienced in going to any sort of appointment.

The understanding of my emotions throughout was considered and they did their upmost best to talk to me in detail about what was happening and answered all of my questions. I seriously cannot thank these ladies enough, I wish I remembered your names and I hope they receive this message that it it women like you that help women of all ages not be nervous for what could be a extremely life changing appointment.

Thankfully, there was nothing to worry about as a result of the examination - but I do want to thank these ladies for being so kind.

Lorna

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Responses

Response from Dewsbury & District Hospital 3 years ago
Dewsbury & District Hospital
Submitted on 18/01/2021 at 08:07
Published on nhs.uk at 17:37


Thank you for taking the time to post your comments regarding your recent experience.

Coming into hospital for anyone can be an anxious time and it is lovely to read how supportive staff were and in particular, explaining the procedure and answering your questions. It is important for our staff that our patients fully understand their care and treatment in order to alleviate any concerns or worries.

I will share your lovely feedback with the team and I am sure they will be able to identify the three members of staff you mention.

Thank you again and I hope you are recovering well.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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