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Disappointing

Story from nhs.uk

"Disappointing"

About: Compass House

Was referred to talk works by my GP. Got a phone call assessment pretty quickly and which was great. It all went down hill from there. I’m currently battling depression but talkworks won’t help me because apparently it’s only ‘situational’.

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Responses

Response from Sophie Luke, Patient Engagement, Patient Advice and Liaison Service, Devon Partnership NHS Trust 3 years ago
Sophie Luke
Patient Engagement, Patient Advice and Liaison Service,
Devon Partnership NHS Trust

I am the manager of the Patient Advice and Liaison Service. As a team we offer advice and guidance to patients and staff, we are also the point of contact if you have any concerns about the services you are receiving from the Trust, please call us on 01392 675686, we will do our utmost to help you in any way we can.

Submitted on 18/01/2021 at 12:39
Published on Care Opinion at 12:39

picture of Sophie Luke

Thank you for taking the time to provide feedback about the service you received from Trust. I am very sorry you have been advised that Talkworks cannot help you. I would very much like to discuss this with you further, if you would be happy to contact me? If so, I would need some details from you including your name, date of birth or NHS number.

If you would like me to look into this further please contact me on 01392 675686 or via email to dpt.pals@nhs.net providing your contact details and I will be in touch with you to discuss.

Kind regards

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