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"first class care "

About: Chertsey Health Centre

didn't visit I had phone appointment and can not praise highly enough. the doctor rang me and already had my prescription electronically sent to pharmacy. I have been with this health centre for a lot of years and have always respected all staff inclusive if the receptionists who keep the surgery running with efficiency. the patient is always in good hands and well cared for. the doctors *all of them* can readily recognise any problems and swiftly act upon then in an instance . they certainly had a concern upon seeing my husband and immediately had called an ambulance ;so when people complain about having to wait a little longer whilst in the surgery for their appointment I feel it's really not necessary given that timescales sometimes are inevitable and something we should respect. I like many others have the utmost respect for everyone at the health centre .professional kind non judgemental. and in particular with the recent overload of work due mainly to the covid concerns they are doing a great job and are well prepared with the website for us to access; this takes some pressure away with needless appointments of non urgent matters. well done and thank you for keeping us safe not just through current events but also for all the years if service you have to an us. it .ca not be easy for you all but you are very much appreciated.

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Responses

Response from Chertsey Health Centre 3 years ago
Chertsey Health Centre
Submitted on 18/01/2021 at 10:33
Published on nhs.uk at 17:49


Thank you taking the time to provide such positive feedback about your experience at the Practice. We are very happy you found our services so positive. Your comments will be passed on to everyone at the Health Centre. Thank you

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