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"Inpatient Care on Ward 210"

About: Royal Infirmary of Edinburgh at Little France / Gynaecology

(as the patient),

I was referred to the gynae department at the Royal Infirmary at the end of October because of a mass on one ovary. I had been already been in severe pain for a couple of months and was concerned that there would be a long delay for treatment or that my worries would be brushed off. But the doctors and nurses I spoke to were incredibly helpful and reassuring. I was immediately referred to a surgical consultant and not long after scheduled for a laparotomy. 

The staff on the ward before and after my surgery were friendly, attentive and made me feel well looked after, which was very welcome since it was my first surgery and because of covid-19 I wasn't able to have my partner or my family there with me. I'm very grateful for the care they gave me. 

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Responses

Response from Ann Thomson, Team Leader - Patient Experience, Patient Experience Team, NHS Lothian 3 years ago
Ann Thomson
Team Leader - Patient Experience, Patient Experience Team,
NHS Lothian
Submitted on 19/01/2021 at 16:50
Published on Care Opinion at 16:50


Dear octoberrh77,

Thank you very much for sharing your story with us via Care Opinion. I was so pleased to read about your good experience and how well looked after you were both before and after your surgery.

I have shared your feedback with the senior management team and asked them to let the whole team and the staff on ward 210 know as I'm sure they will all be delighted to read your kind words.

Thank you again and I hope that you are recovering well.

Warm wishes,

Ann

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