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"Extremely well organised Covid Vaccine Operation"

About: Clover Group Practice (Darnall)

I received a first Covid vaccination at Darnall Primary Care Centre on Christmas Eve. I just wanted to leave a note to say how thoroughly impressed I was with the operation, and the service I received.

From the men manning the car park, to the pleasant greeting at the door. I was quickly and effectively passed to the room where I received my vaccination. The nurse giving me my vaccination was extremely pleasant and professional, and the whole operation gave the impression of being extremely well organised. After the injection, I waited in the large warm reception area, where there was a comfortable chair and well set up space to ensure strong social distancing.

I just wanted to log a huge thank you and recognise the amazing service provided, especially considering the current difficult times we are in.

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Responses

Response from Clover Group Practice (Darnall) 3 years ago
Clover Group Practice (Darnall)
Submitted on 18/01/2021 at 14:33
Published on nhs.uk at 18:15


Thank you for taking the time to give us feedback. The team have been working long hours to ensure our patients are receiving the Covid vaccine as swiftly as possible. I’m sure it will hearten staff to hear that patients appreciate their efforts.

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