"Lack of communication over test results"

I have recurrent UTI's due to a complex health condition which results in using intermittent catheters. 

Ive had a lot of issues with my doctors surgery testing the sample at the surgery and not sending it to the lab for further investigation, with 2 occasions the sample got lost.

The final straw for me is I have been suffering with UTI since November and have not been medicated. I handed in my final sample just before Xmas and phoned to check on results just before New Year on a few occasions to be told the results were not back yet. 

I then contacted them the other day as I was not feeling well and was informed that on the 23rd December the GP dipped the urine sample, it was positive and there was antibiotics left in the pharmacy for me. No-one had contacted me to tell me that I did indeed have an infection or that there was treatment sitting for over 2 weeks for me.