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Care Opinion

There was always a smile

Posted By Niall1

"There was always a smile"

About: Aberdeen Royal Infirmary / Stroke

(as a service user),

I have recently been discharged from ward 403.

This ward was extremely busy with a number of challenging patients.  The care I received was exceptional.  The staff were always on hand to reassure and give advice on my recent diagnosis.  Nothing was to much trouble and even though they were busy there was always a smile and a friendly chat when needed.  I can't thank the staff enough.

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Responses

Response from Ruth Jones, Nurse Manager, Medicine 1 & 2, NHS Grampian 3 years ago
Ruth Jones
Nurse Manager, Medicine 1 & 2,
NHS Grampian

Submitted on 26/01/2021 at 10:46
Published on Care Opinion at 10:46

Dear Niall1,

Thank you so much for your very kind and positive words that you have taken the time to post re your recent hospital stay in Ward 402/403.

I will ensure that the SCN Sandra and her team receive your comments. The team will be very encouraged to hear your praise.

I hope that you are continuing to make a good recovery.

Best Wishes,

Ruth Jones

Nurse Manager.

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